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Post by Phar Lap on May 22, 2014 16:26:12 GMT -5
I'm in the process of booking a return train ticket London to Brighton, and I find you can't print them out at home. You can print out airline tickets, international train tickets but not with Southern trains. You collect them from stations with self-service Ticket Vending Machines. How easy is it to do this? I thought of getting son to pick them up but you have to show the credit card used for purchase so that's out.
Anyone here had to collect their tickets this way and how did it go?
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Post by cakemonkey on May 22, 2014 16:29:35 GMT -5
I do it all the time. It's really easy. Make sure you don't lose/misplace your booking ref and you'll be fine.
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Post by lillielangtry on May 23, 2014 1:18:35 GMT -5
IF anything goes wrong, you can take your card to a counter and they will help you - this happened to me recently when the vending machine had run out of ink and wouldn't print my ticket. However, it's not common, generally it's very simple.
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Post by Phar Lap on May 24, 2014 16:18:49 GMT -5
Thank you cake and lillie, that makes me feel a little better, this is a whole new experience for me.
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Post by cakemonkey on May 24, 2014 16:22:02 GMT -5
IF anything goes wrong, you can take your card to a counter and they will help you - this happened to me recently when the vending machine had run out of ink and wouldn't print my ticket. However, it's not common, generally it's very simple. I did this before and they told me without the booking ref they couldn't help. I had to buy new tickets. |
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Post by cakemonkey on May 24, 2014 16:23:31 GMT -5
Ps. You can pick them up at any station and not just the station you've selected. It's not obvious that you can do that but you can.
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Post by lillielangtry on May 25, 2014 0:17:09 GMT -5
Huh, that's awful cake. I did have my booking ref with me but he didn't care, he just wanted my card. Anyway, I guess it is safest to have both.
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Post by lisamnz on May 25, 2014 17:35:51 GMT -5
Very easy and like Cake said, it can be done in lots of different places and in advance. Just don't then lose your tickets!
I've had to buy 5 minutes of internet time in the past to retrieve a booking ref from my email before so that I could get my tickets! Still made the train.
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